Give your customers the best service – and reduce overheads

The Staff on the Road web-based software and Android App allows you to cut many hours a week out of the operating budget, get results quicker, deliver even better customer service and improve cash flow. The more people you have out on the road, the more cost-effective it becomes.

If your staff are out of the office most of the time you’ll have a few challenges to address:

Finding the best match for the customer’s needs when a call comes in

When you’ve got a big team it can be difficult to decide who to send to a customer – try remembering who has experience or qualifications in what. Even if the line manager has an encyclopaedic memory, what happens when he (or she) is away?

Getting reports submitted quickly

Service staff are usually great at hands on stuff – but less good at the paperwork. It’s usually near the bottom of their ‘to do’ list. That often means that important information doesn’t get reported back for days (sometimes weeks). The administration staff need to be world-class nags to get reports submitted.

Extracting timesheets to invoice clients promptly

How frustrating is it when, even though the customer gets first class service, that member of staff is not so brilliant at doing the paperwork? This results in delayed invoices, poor cash flow and accounts staff spend more time than they should trying to decipher the scribbled numbers.

These problems will vanish with Staff on the Road!

What does Staff on the Road do?

Gives you instant access to staff – with their skills, qualifications and availability
Provides an integrated calendar, showing jobs, staff allocated etc.
All client locations (including multiple sites) can be listed
Repeat call scheduling
Flags for risk assessments and forms to complete
Digital signature with stylus for completed jobs
Instant submission of timesheets and reports to the office

And that’s just the overview!

The efficiency the system creates means it is highly cost effective. The initial set up fee is £500, then £250 per annum in advance. A monthly fee of £10 per user will be invoiced six monthly in advance.

Monthly Business

£15Per Handset

Up to 5 staff on the road (paid 6 months in advance)
£250 setup cost (up front)
£250 per year for website (in advance)
£250 for your own logo on app & webpage
1 admin only user **FREE**
(unable to have jobs booked for them)
Additional admin only users £5 per month (6 months in advance)

Monthly Business +

£12.50Per Handset

6 to 25 staff on the road (paid 6 months in advance)
£250 setup cost (up front)
£250 per year for wesbite (in advance)
£250 for your own logo on app & webpage
2 admin only users **FREE**
(unable to have jobs booked for them)
Additional admin only users £5 per month (6 months in advance)

Monthly XL Business

£10Per Handset

26 or more staff on the road (6 months in advance)
£250 setup cost (up front)
£250 per year for website (in advance)
Your logo on app & webpage included
5 admin only users **FREE**
(unable to have jobs booked for them)
Additional admin only users £5 per month (6 months in advance)

* All prices are plus VAT unless EU customer and they supply their VAT number. 1 month free trial with setup.

As most companies save more money than they spend on Staff on the Road, click here to view our cost saving calculator

If Staff on the Road sounds like something that will make your organisation operate more efficiently, please complete the enquiry form and we’ll get in touch to discuss how it could work in your organisation and go through the finer details.